COVID-19 safety information
With London now in Tier 4 we are currently closed. We’ll be in touch with everyone with a booking that is affected.
We will review the performance status weekly dependent on the government’s review of the tiers and will be in contact with customers when we need to postpone your performance with next steps. Please wait to hear from us, thank you for your patience and understanding.
The Bridge Theatre is a COVID secure venue, we are following the safety and hygiene measures for businesses set out by the government in its performing arts guidance. Alongside this, tickets are only available in fixed groups with a maximum of 6 tickets are seated together; each group must only consist of one household or support bubble; each group is distanced by 1m+ from the other groups. You can see photos of the seating arrangement at the bottom of this page.
Current guidance does mean we are not able to take orders at the bar, we will only be taking orders via our text service, to access this please add your mobile number to your account and you will receive a link in the morning of the performance to pre-order your drink to collect from the bar or have delivered to your seat. You will also be able to order a drink from a front of house staff member once in your seat but prebooking is advised.
You’ll find more information on our FAQs page.
Information before you visit
The day before your booked performance, you’ll receive an email containing all the information you’ll need for a safe and smooth visit. (If you don’t see this, make sure you check your junk folder.) You’ll also receive a text reminder (including a link to pre-order your drinks) on the morning of your visit, so please make sure you have a mobile number on your account. Everyone’s temperature is checked on arrival and face coverings are mandatory throughout the venue.
If you are a ticket holder for any of our shows which have been postponed during this period you can see more details regarding your booking here.
If you have any further questions please email email@example.com.
Our socially-distanced auditorium
Remaining seats are arranged in 1s, 2s, 3s, 4s and some limited 5s & 6s with at least 1 metre gaps in between, to allow bubbles to sit together.
Exchanges & Refunds
If the season is delayed, an automatic refund will be given for any performance that can’t go ahead.
If you cannot attend the performance due to having to isolate, contact us and we will guarantee you a refund up to 2 hours before the performance or help you exchange into an alternative performance. Email firstname.lastname@example.org for more details.