Privacy Policy

Our Privacy Policy can be downloaded here.

Privacy commitment

www.bridgetheatre.co.uk and www.londontheatrecompany.co.uk are owned and operated by London Theatre Company Productions Limited (registered in England and Wales, company number 10379773, registered office Hanover House, 14 Hanover Square, London, W1S 1HP).

We are committed to safeguarding your privacy online and to this end have developed the following privacy policy to deal with issues that may concern you. This policy explains how your personal information will be treated. It may change from time to time so please check it periodically.

This policy was last updated in April 2017.

Personal Information

The details which you provide about yourself and any information which identifies you, such as your name, address, email address, telephone number, country of residence and credit and debit card details (Personal Information) will only be retained by us if you provide this information when using one of the services available on our website, such as subscribing to one of our email lists or when purchasing tickets. Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line ticket services and for mailing list subscriptions.

In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction.

The Personal Information you supply when you join one of our e-mail lists will be used by London Theatre Company (operators of The Bridge Theatre) to keep you up-to-date with events and activities organised at The Bridge Theatre. When purchasing tickets, you are given the opportunity to opt in to receiving news and information from The Bridge Theatre. You can amend your preference at any time, or update any information that you may have provided to us, by updating your account online. Alternatively, you can ask us to do this for you by e-mailing boxoffice@bridgetheatre.co.uk.

We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. From time to time, we may also need to send you our website and service announcement updates.

You have the right to obtain from us an electronic or paper copy of all Personal Information concerning yourself by e-mailing boxoffice@bridgetheatre.co.uk or by writing to Box Office, The Bridge Theatre, One Tower Bridge, London, SE1 2SD. If you decide not to use our services any further and notify us either in writing or by email as mentioned above, we shall destroy any retained Personal Information.

Cookie Policy

Cookies are small pieces of information that are stored by your web browser on your computer’s hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors.

We use cookies to improve the experience of using the website, specifically to manage the shopping baskets on our ticketing pages. The cookies used for this function are temporary cookies that are removed once the transaction has been completed or you log out. It is not possible to purchase anything on our website without accepting these cookies.

This website uses the following non-essential cookies:

Google Analytics cookies

These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, so we don’t know who is using our site. We use the information on how people use our website to compile reports and to help us improve the site. You can go to http://www.google.com/analytics/learn/privacy.html to find out more about Google Analytics cookies. If you wish to opt-out, follow the link and download the opt-out browser: https://tools.google.com/dlpage/gaoptout.

Email and web tracking cookies used by The Bridge Theatre

These cookies are used to collect information about how visitors who have subscribed to our email lists are using the website. This data is not anonymised and we use the information to help improve our email communications and target specifically-tailored messages for our email subscribers. You can review and change your settings using by logging into your account.

Personalised advertising

If you browse this website you may receive personalised banner advertisements whilst browsing other reputable websites. We are committed to providing you with information on products and offers which are relevant to you. The banner advertisements will relate to events or products which have been viewed whilst browsing this website on your computer or other device.

This service is provided via reputable third-party specialist companies like Sizmek, DataXu and Quantcast, through the use of cookies placed on your computer or other device. These companies may choose to target you based on your Non-Personally Identifiable Information (Non-PII), this includes but is not limited to IP host address, the date and time of activity online, the pages viewed, browser type, referring URL, Internet Service Provider and operating system. These companies do not collect Personally Identifiable Information (PII) such as name, address, phone number, email, address, credit card information or anything else that can personally identify you.

You can visit these individual companies and read their privacies for more information on how to opt out. The Sizmek privacy policy, Quantcast privacy policy and Data Xu privacy policy are all available online.

You may also opt out of receiving further personalised advertisements in the future by clicking on the bottom right hand corner of any advertisement you receive and following the instructions.

Third-party cookies

During your visits to the Bridge Theatre website you may be delivered cookies by third-party websites. When you visit a page with content embedded from, for example, Facebook, SoundCloud, Vimeo, Twitter, YouTube, Google Maps or Flickr, you may be presented with cookies from these websites. The Bridge Theatre does not control the dissemination of these cookies. You should check the third-party websites for more information about these.

Users Under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.

Security

You are responsible for your information on the internet. Make sure that you are careful when you visit our site in a public place or when accessing the internet over a non-secure Wi-Fi connection. We can only be responsible for your information when it is received on our computers not whilst it is in any intermediate environment.

Please remember that when you use a link to go from this website to another website, our policy no longer applies to your internet browsing. Your browsing and interaction on any other website, including websites which are linked to ours, is subject to that website’s own rules and policies.

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to boxoffice@bridgetheatre.co.uk.

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