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Hearing enhancement & headsets

We have an innovative digital radio frequency system for assisted listening and audio description. Our Sennheiser radio receivers give you access to assisted listening and, at certain performances, audio description.

Devices are available to be collected from the theatre cloakroom with inner ear or outer ear headphones or induction neck loops. We recommend patrons bring their own headphones if they prefer, which must have an 3.5mm jack to work with our devices.

How To Use

1. Plug in your headphones or induction neck loop.

2. Channels can be selected via the central button on the device:
– Channel 1 is for assisted listening only
– Channel 2 is for assisted listening and audio description
– Channel 3 is for audio description only
(Audio description is only available at certain performances).

3. Adjust your volume via the dial.

If you are using app-connected hearing aids similar to the Phonak brand, you will need to ensure your audiologist has applied the correct settings to connect to our radio-wave based service before you come to the theatre.

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