Top

About The Bridge

Who are we?

London Theatre Company was founded by Nicholas Hytner and Nick Starr on leaving the National Theatre after 12 years.  It focuses on the commissioning and production of new shows, as well as staging the occasional classic.

The Bridge is its home, a new 900-seat adaptable auditorium designed to answer the needs of contemporary audiences and theatre-makers and is capable of responding to shows with different formats (end-stage, thrust-stage and promenade). The venue won the Royal Institute of British Architecture London Award 2018 and is the first wholly new theatre of scale to be added to London’s commercial theatre sector in 80 years.  The Bridge was designed by Steve Tompkins and Roger Watts of Haworth Tompkins Architects (winner of the 2014 Stirling Prize).

What opportunities are there to work at The Bridge?

Current vacancies and information about working with us can be found at Work With Us.

Can I hire The Bridge?

Our auditorium is available to hire as an exciting background for conferences, launches or other events, subject to our performance schedule.

For more information, please contact hires@bridgetheatre.co.uk.

Tickets and Booking

When are tickets released?

Booking is now open for A Very Very Very Dark Matter, My Name is Lucy Barton, Alys, Always, and A Midsummer Night’s Dream.

Booking dates for Special Events will be announced as they are scheduled. Members will have priority booking.

You can also register and subscribe to our mailing list for more information on The Bridge, including public booking dates when these are announced.

 

How do I book tickets?

All tickets must be purchased directly from the Bridge’s website or by phone on 0333 320 0051. For help on how to use the website and the ticket filter, click here.

Tickets are sold subject to our conditions of sale and entry. Please note, the reselling of any ticket is strictly forbidden, and tickets sold via unauthorised third parties (including online auction sites, ‘fan to fan’ resale sites and all secondary ticket retail websites) are not valid for entry. Any ticket offered for resale either on or offline will result in the entire original booking being automatically void. The original purchaser and their party will be refused admission.

The credit or debit card that you used to purchase your ticket will be required as proof of purchase when you get to the theatre.

How can I pay?

You can pay online or over the phone using Mastercard, Visa, Maestro and American Express. We do not accept Theatre Tokens. If you wish to pay by cash, you can do so at the theatre in person.

How many tickets can I buy?

Bookings are limited to 9 tickets per performance per customer online. For larger bookings, please call the box office on 0333 320 0051, alternatively you can email groups@bridgetheatre.co.uk or fill out our groups booking request form.

How much do tickets cost?

Previews and midweek matinees:
£55, £40, £30, £20, £15
Main run (exc midweek matinees):
£65, £50, £35, £25, £15

A limited number of premium tickets are also available.

Special event ticket prices may vary, check the individual events for more details.

We do not charge any fees for online bookings or bookings made in person at the Bridge.

A £2.50 fee per transaction will be charged for all phone bookings except those made by Priority Members and by Access List subscribers.

What discounts and concessions are available?

Discounts are available for disabled audience members who are subscribers to our free Access List, enabling them to access tickets at £25 plus one £25 companion ticket, not valid on Premium seats.

We do not offer any other regular discounts or concessions in advance, but cheaper seats may be available to:

  • Young Bridge: Young Bridge is our free scheme for those aged between 16 and 25. In addition to a band of £15 tickets held for each performance, we will make regular special offers at discounted rates. Sign up here.
  • Students and unemployed: Subject to availability, standby tickets at £15 will be available at the theatre for students and unemployed people 45 minutes before a performance starts. Proof of status may be required.

Are there group discounts?

For school groups we offer £15 standing tickets for A Midsummer Night’s Dream to groups of 10+ students aged 18 or younger (plus one teacher at the same price per 9 pupils) for midweek matinee performances.  There are a limited number of discounted tickets available for each performance. Bookings can be made via this request form, or by calling on 0333 320 0051.

We do not currently offer any other group discounts, but if you would like to bring a group of 10+ please call 0333 320 0051  to reserve a group booking.

If you would like us to keep you in touch with any offers or discounts that might in future be made available to groups, please register here or call the box office on 0333 320 0051.

Can I return or change the date of my tickets? Will I get a refund?

If for any reason you are unable to use your tickets we offer a flexible exchange service. Tickets can be exchanged for another performance (subject to availability) or for a credit voucher, provided that we receive the tickets at least 48 hours before the performance (7 days for group bookings). There is an administration fee of £2 per transaction.

If you are unable to return the ticket(s) at least 48 hours before the performance, we may be able to resell them on your behalf once we have sold all our own tickets. We cannot guarantee resale but, if we are able to, we can refund you minus an administration fee of £2 per transaction. We can also transfer tickets to a friend or relative if you can find someone else to use them.

To put tickets up for resale, or to transfer them into a different name, please contact us or call 0333 320 0052 or email boxoffice@bridgetheatre.co.uk with details on what performance(s) you’d like to transfer into or whether you’d like to get a credit refund.

Refunds are otherwise only offered if a performance is cancelled or abandoned when less than half the performance has taken place.

What if I've bought a ticket but am not the one attending?

If you bought tickets as a gift or can no longer go to the performance, we can transfer tickets to a friend or relative. To return tickets, or to transfer them into a different name, please contact us on boxoffice@bridgetheatre.co.uk or call 0333 320 0052.

Please note for non members there is an administration fee of £2 per ticket.

If the performance I want is sold out, how can I get tickets? Are there any last minute tickets?

Any tickets returned to us in advance will be offered for re-sale on our website automatically so do keep checking closer to the performance date. To offer a ticket for resale please contact the box office. Reselling tickets cannot be guaranteed.

We do not operate a waiting list for tickets however there are various ways to get last minute tickets on the day of the performance:

  • Day tickets: These are available in person from the theatre from 10am. They are limited to one per customer and priced at £15. Queues may start early. Day tickets may offer a restricted view. Day Tickets are not offered on our Special events.
  • Day returns: Last minute returns by customers no longer able to attend will be offered for re-sale at the theatre at face value. Queues for these returns will start at the theatre from 90 minutes before the start of the show.

You can register your details here to be added to our mailing list and be kept informed of future ticket releases.  Please also follow our Twitter account and Facebook page to receive the latest news and updates on any last minute releases.

How/when will I receive my tickets?

Tickets can be posted out, held for collection at the theatre or sent via email as an e-ticket.

  • Post: Postage is charged at £1 (£1.50 for groups or large orders). Tickets may not be dispatched immediately but will always be sent in good time ahead of the performance. Please note that tickets for different performances may be dispatched at different times, even if booked together.
  • Collection at box office: Tickets are available for collection from the box office at the theatre at any time the theatre is open. Opening hours are 10am – 11pm Monday to Saturday, and 12 – 6pm on Sundays when a Special Event is scheduled. Please check with boxoffice@bridgetheatre.co.uk before making a specific trip to confirm the tickets are ready for collection, if collecting before the day of the performance. All tickets for that day’s performance will be available to pick up from 4 hours before the show starts. If you are purchasing tickets for someone else, we advise that you have the tickets posted to you so that you can pass them on ahead of the performance. If this is not possible then please contact the box office to arrange for the tickets to be transferred into a different name.
  • E-ticket: Your e-ticket will be emailed to your confirmation email address with an attached PDF. You can either print this out and bring it with you on the day of the performance or have it available on your electronic device so it can be scanned to allow entry.

My tickets are lost/haven’t arrived – what can I do?

If your tickets have not arrived by the day of the performance, you may collect duplicate tickets by presenting the payment card and/or the confirmation email at the theatre.

If you have purchased tickets for someone else, please contact the box office on 0333 320 0051 to transfer the tickets into their name. Unfortunately, we are not able to post any duplicates or have them ready before the day of the performance.

Why do I have to give my personal details when booking a ticket?

Contact information is helpful for us to have in case there is a problem with your ticket or the performance and we need to get in touch. We will not sell your details or add you to a mailing list without your consent. If you prefer not to give any details, then please purchase tickets in person at the theatre.

If you buy a ticket on our website, we collect your name, address and email address, you can also input your contact phone number, but this is not required. We also process your payment card information – although we don’t handle it directly or retain it: it’s all dealt with by our payment processor.

If you buy a ticket over the phone, we collect your name and calling telephone number. We’ll also collect your postal address if we’re posting you the tickets, or your email address if we’re sending them to you that way. We collect your payment card details, although we don’t process them ourselves – that’s done by our payment processor – or keep them.

If you buy a ticket, or anything else like food and drink, in our venues we will only collect data if you use a payment card, and then only to process the payment – which, once again, is done by our payment processing partner not by us.

We will use the information we’ve collected to handle your admission to the play or event for which you’ve bought tickets; to process and track your payments and to deal with any issues that may arise including complaints and refunds.

For more details see our Privacy Policy.

Can I see a seating plan for the theatre?

Each production has a different configuration of seating, the plans for each can be accessed by clicking on the following links related to their layout names below:

A Very Very Very Dark Matter is End-On

My Name is Lucy Barton and Alys, Always are Thrust

A Midsummer Night’s Dream is Promenade

For prices and seat availability for individual productions select a production and follow the links or call our phone room on 0333 320 0051

Can I buy a gift voucher for the Bridge Theatre?

Yes, they can be purchased online, via email at boxoffice@bridgetheatre.co.uk, by calling our phone room 0333 320 0051 or in person at the Bridge Theatre box office.

Vouchers can be redeemed against productions or memberships.

Performance Information

What are the performance times?

Evening performances will generally be at 7:45pm on Monday to Saturday, with Wednesday and Saturday matinees at 2:30pm. Please do check each production for accurate information.

Special event performance times will vary – please check each event for specific times.

How long is the performance? Is there an interval?

We usually won’t know the exact running time of a production until the first preview performance. As soon as we have an estimated running time, we will post this on the main production information page.

The majority of productions have an interval, which usually lasts for 20 minutes. If a production does not have an interval, this will be shown alongside the running time on the show page.

What happens if I arrive a little late?

If you arrive late, we will admit you when suitable during a break in the performance. You can watch on TV monitors until this point. Following our latecomers points we operate a no re-admittance policy.

Will there be nudity or swearing?

If a production contains nudity, swearing and/or scenes of a violent or sexual nature that might be distressing for some audiences, we will highlight this on the main production information page. If you would like to find out more specific information on content and suitability, you can call the box office on 0333 320 0052 or email us at boxoffice@bridgetheatre.co.uk.

Will there be any loud noises or strobe lighting?

Strobe lighting, smoke effects and gunshots will sometimes be used in productions and we will highlight this on the main production information page. Details will be available from the box office on 0333 320 0052 after the first preview.

Are there any age restrictions?

We don’t publish specific age recommendations for all our shows, though if there is a restriction this will be listed on the individual production page. If you would like to find out more specific information on content and suitability, you can call the box office on 0333 320 0052 or email us at boxoffice@bridgetheatre.co.uk.

Children under five are welcome in the foyer, but cannot be admitted to the auditorium.

Will productions from The Bridge be broadcast in cinemas?

Select productions will be broadcast by National Theatre Live. 

NT Live performance dates for our upcoming performances are to be confirmed. Allelujah! will be broadcast from November 1st 2019.

Visiting The Bridge

How do I get to The Bridge?

The Bridge is a 5-10 minute walk from London Bridge station. Follow signs for City Hall.

Our address is 3 Potters Field Park, London SE1 2SG, the main entrance overlooks the river.

Details on how to get to The Bridge can be found on our How to Find Us page.

What is the food and drink offering at The Bridge?

There are plenty of options for eating and drinking at The Bridge. The foyer has a stunning riverfront view out over the Thames and will be open throughout the day. WiFi is freely available along with an excellent range of drinks, including teas and coffees, and fresh baked goods from St. JOHN. We also house Jack’s Gelato, who deliver freshly made ice cream to us each week with a roster of seasonal flavours.

The One Tower Bridge development also houses numerous restaurants of varying price and range.

Please visit the food and drink page for more information.

Is there parking in the area?

A 20% discount on parking will be available at Q-Park if pre-booked. This is a few minutes’ walk from the theatre at 46-50 Gainsford Street, SE1 2NE. Please use the promocode BRIDGE20. For more information on convenient drop off points please visit our Access page.

Where can my taxi drop me off?

If arriving by car or taxi, the Bridge Theatre is located just within the boundaries of the congestion charge zone.

Drop offs can take place by Potters Fields, which is a 1 minute walk to the theatre.

Nearest parking is here and drop offs can be made on Potters Fields where there is level access to the entrance of the theatre.    

A map of the local area with disabled bays can be found on the Southwark Council Website.  

For all parking requirements, including coaches please use this link.

When is The Bridge open?

The Bridge Theatre is open daily as follows during performance days:

• Monday – Saturday 10am – 11pm
• Sunday: Closed (apart from when there are scheduled special events)

During non-performances days:

• Monday – Saturday 10am – 6pm
• Sunday: Closed

The Bridge is usually open on bank holidays (except Christmas Day & Easter Monday) but opening times may vary.

The theatre will be closed from 9 – 16 January 2019 for maintenance.

The auditorium opens approximately 30 minutes before the beginning of a performance.

Will the foyer be open to everyone?

Our foyer will be open to the public whenever the building is open and will offer coffee, food and drink as well as free Wi-Fi. As a theatre our performances will make certain areas very busy after 1pm (on matinee days) and 6pm (all days). During these times we ask that tables in those areas are made available for theatre-going audiences to use.

Is there free Wi-Fi?

Free Wi-Fi will be available throughout the foyer. You’re welcome to bring laptops and tablets to use in the foyer. As a theatre our performances will make certain areas very busy after 1pm (on matinee days) and 6pm (all days). During these times we ask that tables in those areas are made available for theatre-going audiences to use.

When is the cloakroom open?

The cloakroom will open 60 minutes before the show begins and close 30 minutes after the performance ends for matinees and 15 minutes before the building closes in the evening. Please be aware that items cannot be left in the cloakroom between performances or during the day.

Can I take photos/videos inside the building?

Photography and filming is not permitted in the auditorium but you are welcome to take pictures in our foyer. If you wish to take photographs for portfolio work or will be using professional-level equipment, you will need to sign a non-commercial agreement at the theatre before you begin taking photos. Filming or commercial photography must be arranged in advance. Please contact info@bridgetheatre.co.uk for more details.

Can I take my bag into the theatre?

For the safety and comfort of all audience members, rucksacks and large bags (bigger than a small under-the-shoulder handbag or messenger bag) will not be permitted into the auditorium. You will be able to store coats and bags in our free cloakroom (we suggest arriving in good time before the performance).

Please note, our cloakroom will have limited storage available for suitcases, luggage and other large items and we cannot guarantee that we will be able to accept these larger items. All items are left at the owner’s risk.

For A Midsummer Night’s Dream all immersive standing ticket holders will need to put their coats and bags into the cloakroom, we request that seated ticket holders keep their belongings with them while in the theatre where possible.

Who do I contact for lost property?

If you have lost an item in the building, please email stagedoor@bridgetheatre.co.uk to check whether it has been handed in and to arrange collection from Stage Door during our opening hours. Please note that any unclaimed items will be disposed of after 30 days.

Membership

I am a member. When can I book tickets?

Priority and Advance members are able to book tickets for our productions before they go on-sale to the general public. For specific dates please check our social media channels or email boxoffice@bridgetheatre.co.uk during booking periods

Tickets are now on general sale for A Very Very Very Dark Matter, My Name is Lucy Barton, Alys, Always, and A Midsummer Night’s Dream.

Members will have priority booking for Special Events and these will be announced as they are scheduled.

How do I prepare for member’s online booking?

Members benefit from online booking prior to the opening of general booking. You need to use your online membership account in order for this to work. Login here.

Office hours are 10am to 6pm Monday to Friday. Emails submitted outside of these hours will be answered as soon as possible on the next working day.

  • Forgotten your login or password? Your login will be the email address you registered with. If you have forgotten it, you can request an email that provides you with a link to change your password here.

What are the benefits of being a member and what different types of membership are there?

There are three ways you can get more from your relationship with The Bridge:

  • Priority Membership: Get priority booking ahead of Advance Members and the general public, with access to the best seats for productions and Monday Nights at the Bridge; a dedicated booking line, exemption from ticket exchange fees and regular news and updates. From £50 (£35 for those 35 or less).
  • Advance Members: Get 24 hours priority booking ahead of the general public. From £15.
  • Young Bridge: Get access to £15 seats and special discounted offers. Free to join.

For more information, see Membership.

How do I become a member?

You can join as a member online here. Memberships can also be purchased by phone on 0333 320 0050

Can I buy membership as a gift?

Yes. See here for more details.

Received a gift membership?

Activate your membership by selecting ‘Join Now’ on the Membership page and following the instructions on gift membership or call 0333 320 00050.

Do members get discounts on tickets?

For Priority and Advance Members we do not offer discounts on tickets for productions at The Bridge. Our Young Bridge scheme does offer 16 – 25 year olds a select allocation of £15 tickets, subject to availability.

What is Young Bridge?

Young Bridge is our free scheme for those under 26. In addition to a band of £15 tickets held for each performance, we will make regular special offers at discounted rates. For more information and to sign up, see Young Bridge.

Access and Disabled

What is the disabled concessionary rate? Does my companion/carer go for free?

Subscribers to our free Access List can book a £25 ticket plus one companion ticket at the same price.

There is no concession on £15 or £25 seats or Premium tickets.

How do I register and book at the disabled concessionary rate?

To book seats at the disabled concessionary rate, including wheelchair spaces, you can register for our free Access List.  Once you have joined, you will be able to book tickets online, in person or over the phone. Please allow up to 2 working days after submitting the form for your account to be updated. Once your registration has been completed, we will send you an email to confirm and you will then be able to book access seats online. If you want to book tickets before this, or without joining the Access List, please call us on 0333 320 0051.

For more information, and to complete or download an Access List registration form, please visit Access.

What access equipment is available? Can I arrange a wheelchair transfer?

Audio amplification equipment: Sennheiser headsets for audio amplification can be collected from the cloakroom at the theatre before each performance. There is no deposit payable and no need to book these in advance however we do recommend arriving early in case of high demand. Alternatively, if you have a smartphone, you can download an app called ‘Sennheiser MobileConnect’ and use it on your own phone. To use it at the theatre, please speak to a member of staff on arrival and they will connect your device to a hidden wifi network in order for the app to connect to our system. You can borrow headphones if you require which can also be collected from the cloakroom.

Wheelchairs: You can borrow a wheelchair from us to use during your visit. To arrange for a wheelchair to be available, please email us at access@bridgetheatre.co.uk or call 0333 320 0051 before your visit. These Wheelchair bays are subject to availability.

We have Access Hosts at the venue that are happy to support you with any specific needs you may have.

For audio described performances and captioned performances, we offer large print signage at the theatre. Please contact us in advance if you require any specific requirements.

For more information about Access to The Bridge, see Access.

What kind of assisted performances are available and when are they?

A list of all scheduled assisted performances can be found by following the highlighted links below:

Audio-described performances and touch tours for those who are blind or visually impaired.

Captioned performances for deaf or partially hearing visitors. A block of seats is reserved to ensure a good view of the caption box or boxes. Please speak to the box office if you require more information on 0333 320 0051 or email access@bridgetheatre.co.uk.

Where can my taxi drop me off if I have special access needs?

For audience members with access needs, the drop-off point for taxis is at Potters Fields, from which there is a 1 minute level access walk to the entrance of the theatre.

Is there level access to the theatre? How accessible is the theatre?

Yes, there is level access to wheelchair spaces at The Bridge.

For information about access to other seats and general access information for the building, including the number of steps and lift facilities, please see your visit to The Bridge Theatre.

Are there lift facilities in the theatre?

Yes there are. For more general access information for the building, see your visit to The Bridge Theatre.

Contact

How do I sign up to hear news or receive more information about The Bridge?

To sign up please register an account with us and set the relevant preferences.

If you wish to contact us please email info@bridgetheatre.co.uk or call 0333 320 0052.

Who can I contact if my question hasn’t been answered here?

If your question hasn’t been answered please email info@bridgetheatre.co.uk or call 0333 320 0052.

General website help

How do I use the ticket filter to search for tickets?

The ticket filter is there to help you select the right tickets for the performances of choice.

You will need to select a production or date, otherwise you can select or deselect as many criteria as necessary, including, price, number of tickets or performance type.

If you have any issues with the filter please call 0333 320 0051 to book tickets over the phone.

How do I select my own seats?

Once you have selected the performance and area of the theatre you would like to sit in you will be taken to a screen which will have available seats indicated by a coloured circle.  To select the seats you would like to purchase, click on the circle and a tickets will appear on the circle.  Once you have selected your choice seats click ‘Continue’ to complete your order.

If you have any issues with the booking process please call 0333 320 0052.

How do I log in to my account?

You can access your account by logging in here or by clicking the button at the top right of the site.

How do I re-set my password?

To re-set your password go to the login page and select the bottom link ‘reset here’.  Follow the instructions and you will be emailed a link to reset your password.

How do I sign up to hear news or receive more information about The Bridge?

To sign up please register an account with us and set the relevant preferences.

If you wish to contact us please email info@bridgetheatre.co.uk or call 0333 320 0052.

How do I update the details or the email address on my account?

Once you have logged in you can select to view your account here or select ‘View Account’ from the top right of the site.  You will be able to edit your details, we recommend updating your details if anything changes to ensure you receive relevant communications from us.

If you wish for any reason to be taken off our database please email us at boxoffice@bridgetheatre.co.uk .